Shipping / Delivery Policy

**Shipping/Delivery Policy**

 

Thank you for choosing Tech Concept Sdn Bhd (1485523-A) for your virtual product needs. We are committed to delivering your orders promptly and efficiently. Please review the following information regarding our delivery policies:

 

**1. Delivery Method:**

 

As a provider of virtual products, Tech Concept Sdn Bhd (1485523-A) delivers purchases electronically. Upon completing your order and payment verification, you will receive an authorized code to your WhatsApp / email containing instructions or a download link to access your virtual product.

 

**2. Delivery Timeframe:**

 

Virtual products are typically delivered within a short processing time after payment confirmation. You can expect to receive access to your purchased virtual product shortly after completing your order.

 

**3. Delivery Format:**

 

Depending on the type of virtual product purchased, delivery may occur through WhatsApp / email, direct download links, or access provided through your user account on our website.

 

**4. Delivery Confirmation:**

 

Upon successful delivery of your virtual product, you will receive a message containing relevant details and instructions for accessing or utilizing the product.

 

**5. Support and Assistance:**

 

Should you encounter any issues with accessing or using your virtual product, our customer service team is readily available to provide assistance and troubleshooting support. Please don’t hesitate to reach out to us for help.

 

WhatsApp: 011-5409 0729 (Text Messages Only)

 

**6. Returns and Refunds:**

 

Due to the nature of virtual products, refunds may be subject to specific conditions and limitations outlined in our Refund Policy. We strive to ensure your satisfaction with every virtual product purchase made from Tech Concept Sdn Bhd.

 

**7. Delivery Restrictions:**

 

Tech Concept Sdn Bhd specializes in virtual products and does not involve physical shipping or delivery. Therefore, delivery restrictions related to physical products do not apply to our virtual offerings.

 

Should you have any further inquiries or concerns regarding our delivery policies for virtual products, please do not hesitate to contact our customer service team for assistance.

 

Thank you for choosing Tech Concept Sdn Bhd! We appreciate your business and aim to provide you with a seamless experience when purchasing virtual products from our platform.

 

Tech Concept Sdn Bhd (1485523-A)  

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